Terms of service
TERMS OF USE
OVERVIEW
Welcome to LeanFlex! The terms "we", "our", and "us" refer to LeanFlex. LeanFlex operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the "Services"). LeanFlex uses the Shopify platform, which enables us to provide you with the Services.
The terms and conditions below, together with the policies referenced herein (the "Terms of Use" or "ToU"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Use carefully, as they contain important information about your legal rights, including disclaimers of warranties and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy [LINK]. If you do not agree to these Terms of Use or the Privacy Policy, you must not use or access our Services.
ARTICLE 1 – ACCESS AND ACCOUNT
By accepting these Terms of Use, you represent that you have reached the age of legal majority in your state or province of residence, and you give us your consent to allow your minor children to use the Services on devices that you own, purchase, or manage.
To use the Services, including to access or browse our online stores or to purchase any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all rights necessary to provide this information.
You are solely responsible for the security of your account credentials and for any activity related to your account. You are not permitted to transfer, sell, assign, or license your account to another person.
ARTICLE 2 – OUR PRODUCTS
We have made every effort to display our products and services accurately in our online stores. Please note, however, that the colors or appearance of the products may differ from what is displayed on your screen due to the type of device you use to access the store, as well as its settings and configuration.
We do not guarantee that the appearance or quality of the products or services you have purchased will meet your expectations or will be identical to what is presented or rendered in our online stores.
All product descriptions are subject to change at any time, without notice, at our sole discretion. We reserve the right to discontinue the sale of a product at any time and may limit the quantities of products we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.
ARTICLE 3 – ORDERS
When you place an order, you are making an offer to purchase. LeanFlex reserves the right to accept or refuse your order, for any reason, at its discretion. Your order is only deemed accepted after written confirmation from LeanFlex. We must receive and process your payment before your order is validated. Please review your order carefully before submitting it, as LeanFlex may not be able to accept cancellation requests once the order is confirmed. In the event of a refusal, modification, or cancellation of your order, we will attempt to contact you using the email address, billing address, and/or phone number provided when placing the order.
Your purchases are subject to the return or exchange conditions set out in our Refund Policy [[LINK]].
You represent and warrant that your purchases are intended for personal or household use, and not for commercial resale or export.
ARTICLE 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the one in effect at the time the order is placed and will be shown in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include taxes, shipping fees, handling fees, customs duties, or import charges.
Prices displayed in our online stores may differ from those offered in our physical stores or on other online platforms operated by third parties. We may, from time to time, offer promotions on our Services that may affect prices and that are governed by terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your information, including your email address, credit card numbers, and their expiration dates, so that we can complete your transactions and contact you if necessary.
You represent and warrant that: (i) your credit card information is accurate, correct, and complete, (ii) you are authorized to use that card for the purchase, (iii) the charges incurred will be honored by your card-issuing company, and (iv) you will pay the charges incurred at the displayed prices, including shipping and handling fees, as well as all applicable taxes.
ARTICLE 5 – SHIPPING AND DELIVERY
We cannot be held responsible for delivery or shipping delays. All stated delivery times are estimates and are not guaranteed. We disclaim all liability for delays caused by carriers, customs procedures, or any event beyond our control. As soon as the products are handed over to the carrier, ownership and risk of loss transfer to you.
ARTICLE 6 – INTELLECTUAL PROPERTY
Our Services, including, without limitation, all registered trademarks, trademarks, text, displays, images, graphics, product reviews, videos, and audio content, as well as their design, selection, and arrangement, are the exclusive property of LeanFlex, its affiliates, or its licensors. They are protected by U.S. and foreign patent, copyright, and intellectual property laws.
These Terms authorize you to use the Services solely for personal and non-commercial purposes. You are not permitted to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material found on the Services without our prior written consent. Except as expressly provided otherwise in these Terms, nothing shall be construed as granting you a license or any other right to any patent, trademark, copyright, or other intellectual property of LeanFlex, Shopify, or any third party. Any unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted in these Terms are reserved by LeanFlex.
The names, logos, product and service names, designs, and slogans of LeanFlex are registered trademarks of LeanFlex, its affiliates, or its licensors. You may not use them without the prior written authorization of LeanFlex. The name, logo, product and service names, designs, and slogans of Shopify are registered trademarks of Shopify. All other names, logos, product and service names, designs, and slogans found on the Services are the registered trademarks of their respective owners.
ARTICLE 7 – OPTIONAL TOOLS
You may be given access to customer tools provided by third parties as part of the Services, tools that we do not monitor and over which we have no control or ability to contribute.
You acknowledge and agree that we provide access to these tools "as is" and "as available", without warranty, representation, or condition of any kind, and without any endorsement on our part. We disclaim all liability arising from or related to your use of optional third-party tools.
Use of the optional tools offered on the site is entirely at your own risk and discretion. It is your responsibility to ensure that you are familiar with and accept the terms applicable to these tools, as defined by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including making available new tools and resources). These new features shall be considered an integral part of the Services and shall be subject to these Terms of Use.
ARTICLE 8 – LINKS TO THIRD PARTIES
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including integrated third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave the Services to access such third-party materials or websites, you do so at your own risk.
We disclaim all liability for any harm or damage related to your access to third-party websites, or to the purchase or use of products, services, resources, or content on such sites. We encourage you to carefully review the policies and practices of third parties and to make sure you understand them before carrying out any transaction. Claims, complaints, concerns, or questions regarding third-party products and services must be directed to the relevant third party.
ARTICLE 9 – RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: this section accurately describes the relationship between Shopify and your store and must not be deleted or modified.]
LeanFlex is powered by Shopify, which enables us to provide you with the Services. However, any sale or purchase made in our Store is carried out directly with LeanFlex. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and LeanFlex, including any damage, harm, or loss resulting from the products or services purchased. You hereby expressly release Shopify and its affiliates from any claim, damage, and liability arising from or related to your purchase and transaction with LeanFlex.
ARTICLE 10 – PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, available here [LINK], and certain personal information may also be subject to Shopify's Privacy Policy, available here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve them. The information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties who may be located in countries different from the one in which you reside, in order to provide you with the services. See our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.
ARTICLE 11 – FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or any other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, and non-exclusive license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial purposes. We may, for example, use our rights under this license to operate, provide, evaluate, improve, and promote the Services and to fulfill our obligations and exercise our rights under the Terms of Use.
You also represent and warrant that: (i) you own or have all rights necessary to the Feedback; (ii) you have disclosed any compensation or incentive received in connection with the submission of your Feedback; (iii) your Feedback complies with these Terms. We are and shall be under no obligation (1) to maintain the confidentiality of your Feedback; (2) to pay any compensation for your Feedback; (3) to respond to your Feedback.
We may, without being obligated to, monitor, modify, or remove any Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that infringes the intellectual property rights of any party or these Terms of Service.
You agree that your Feedback will not infringe any third-party rights, including copyrights, trademarks, data protection, personality rights, or other personal or proprietary rights. You further agree that your Feedback will not contain any defamatory, unlawful, abusive, or obscene statements, nor any computer virus or malware that could affect the operation of the Services or any related website. You are prohibited from using a falsified email address, impersonating another person, or misleading us or third parties as to the origin of the Feedback. You are solely responsible for your Feedback and its accuracy. We disclaim all liability and cannot be held responsible for Feedback posted by you or any third party.
ARTICLE 12 – ERRORS, INACCURACIES, AND OMISSIONS
The Services may occasionally contain information with typographical errors, inaccuracies, or omissions, including with respect to product descriptions, prices, promotions, offers, shipping fees, transit times, or product availability. We reserve the right to correct any error, inaccuracy, or omission, as well as to change or update information or cancel orders in the event of inaccurate information, at any time and without notice (including after the submission of your order).
ARTICLE 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes. You are strictly prohibited from accessing or using the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) in violation of any international, federal, provincial, state, or local regulation, rule, or law; (c) in a manner that infringes the intellectual property rights of LeanFlex, Shopify, or third parties; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or cause harm to any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, use, or reuse any content that does not comply with these Terms; (g) to transmit or cause to be sent any advertising or promotional material, including "junk mail", "chain letters", "spam", or any other similar solicitation; (h) to impersonate a person or entity, or attempt to do so; (i) to engage in any conduct that may restrict or hinder the use or enjoyment of the Services by others, or that could harm LeanFlex, Shopify, the users of the Services, or expose them to any liability.
In addition, you agree not to: (a) upload or transmit viruses or any other malicious code that could affect the operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services; (c) collect or track the personal information of others; (d) engage in spamming, phishing, pharming, or pretexting; (e) use bots, scraping tools, AI, or any automated means to access the Services; (f) interfere with the security measures of the Services.
ARTICLE 14 – AGENTS
14.1 This section applies if you use an Agent to interact with the Services. An "Agent" means any autonomous or semi-autonomous software or service acting on behalf of a person.
14.2 No Agent may access the Services without complying with the conditions below.
14.3 We may limit Agents' access to the Services.
14.4 Agents must: (i) identify themselves as an Agent; (ii) not imitate a human or bypass CAPTCHAs; (iii) respond honestly about their nature; (iv) not circumvent the security measures of the Services.
ARTICLE 15 – TERMINATION
We may suspend or terminate your access to the Services at any time. You remain responsible for amounts owed up until termination.
Surviving provisions include, in particular: intellectual property, liability, indemnification, and confidentiality.
ARTICLE 16 – DISCLAIMER OF WARRANTIES
The Services are provided "as is" without warranty of any kind.
EXCEPT AS EXPRESSLY STATED BY LEANFLEX, THE SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
We do not warrant uninterrupted or error-free service.
ARTICLE 17 – LIMITATION OF LIABILITY
To the extent permitted by law, LeanFlex, its partners, employees, and Shopify shall not be held liable for indirect damages, loss of revenue, loss of data, or any other damage resulting from the use of the Services or products.
ARTICLE 18 – INDEMNIFICATION
You agree to indemnify and hold harmless LeanFlex and Shopify from any claim related to your use of the Services or to a breach of these Terms.
ARTICLE 19 – SEVERABILITY
If any provision is found to be invalid, the remaining provisions shall continue to apply.
ARTICLE 20 – WAIVER; ENTIRE AGREEMENT
The failure to enforce any right does not constitute a waiver. These Terms constitute the entire agreement between you and LeanFlex.
ARTICLE 21 – ASSIGNMENT
You may not assign your rights without written consent. LeanFlex may freely assign its rights.
ARTICLE 22 – GOVERNING LAW
These Terms are governed by the laws applicable in the jurisdiction of LeanFlex's registered office.
ARTICLE 23 – HEADINGS
Headings are provided for guidance only.
ARTICLE 24 – MODIFICATION OF THE TERMS
LeanFlex may modify these Terms at any time. Continued use of the site constitutes acceptance.
ARTICLE 25 – CONTACT INFORMATION
For any questions regarding these Terms of Use, please contact us at the following address:
Our contact details are provided below:
LeanFlex —